information.opinion.advice
We find it, we like it, we share it . . .
Are You Listening to Your Customers
or Talking at Them?
Are you listening to your customers, talking with them, or just talking at them? Do you KNOW what they want or are you TELLING them what they want? New forms of communication, including social media, make it possible to really connect with your customers, to let them drive the conversation in a way that can really pay off – if you are willing to listen. Traditional approaches to advertising products and services frequently fall short and don’t create the kind of relationship that feels rewarding to both parties. Do your customers want a divorce? This video says it all, in an entertaining way.
